Very helpful in everything I ask Silvana Youkana, my queries get answered immediately. Friendly and always with a smile. :)
There were a couple of issues with the unit related to an appliance and electric fittings. The PRIME team responded quickly and arranged for it to be looked at and quotations for repair / replacement provided all within the matter of a few days. Queries and clarifications were responded to pretty much same day. Special thanks to Silvana for helping close these out quickly into a suitable outcome. Thanks!
Can’t recommend prime estate agents enough! Silvana is the best property manager I’ve come across. Professional, prompt and reliable! Thank you so much Silvana and Team Prime ☺️
For that last 3 years, this team were so amazing with customer service, professionalism, fast response to the problems, and the strong commitment to their clients.
A big thanks to Silvana Youkhana, as kind and amazing person you are.
And many thanks for the prime estate agents team.
Silvana Youkhana has been an absolute pleasure to work with as our property manager. Her proactive communication and attention to detail in property inspections demonstrate her commitment to excellence. I highly recommend Silvana Youkhana for top-tier property management services.
I had a wonderful experience working with Silvana Youkhana. Her expertise, professionalism and empathy made the entire process smooth and stress free. She has a great knowledge of the market and her ability to find the perfect tenant for my property. I highly recommend her to any one looking for a dedicated and reliable real estate agent for their leasing needs. Thank you Silvana Youkhana
I have been working with Silvana & the prime team for 3 years now I'd like to say they are definitely one of the better agencies around they have a great response time & get straight to any issues to solve them.
Silvana Steven & Denatra are very professional in what they do & helping there clients to there best ability.
They definitely put there clients priorities first I highly recommend the prime Estate Team.
I have currently been dealing with Prime team for around one year, and simply the team is amazing, helpful and professional especially Silvana who always is above my expectations and she has a great knowledge of the market.
In general, the whole team are lovely and care about their clients. I highly recommend Prime Estate team.
Denatra is the best, we cannot be happier for our rental properties. She found a tenant for our house within 2 weeks and especially our granny flat, we got deposit within a day of first open home with good prices. As the first time renting out our house, we are a bit panic if we couldn't find tenants as soon as posible. But Denatra is knowledgeable and confident, she gave advice and deliver her knowledge to us. Highly recommend Denatra for all rental properties.
Denatra rented my property off market in Greenfield Park and I couldn’t be happier. Her service from the beginning to the end was excellent and kept me updated during the process. I would definitely recommend Denatra and the team at prime if they’re thinking of renting out their investment property. Keep up the great work!
I couldn't be happier with the experience I've had from Prime Estate Agents. Steven, Denatra and Silvana work exceptionally well together as a professional, cohesive and experienced team. Most of my experience so far has been with Denatra, who always kept me up to date and informed in the process of renting out my property. Thank you all. Highly recommended! Keep up the good work!
I cannot thank prime enough! I had the pleasure of dealing with denatra who went above and beyond- exceeding any expectations I had. Her professionalism, dedication to her job and helping others is second to none. She was able to get me into a property in the quickest time possible. No request was too big or small for her- she even replied after hours (not something I’ve ever had before)
The whole prime team are lovely, sincere, professional and care about their clients which is so refreshing.